Privacy Policy

At Sweet Lily Diamond Studio, your privacy matters. This Privacy Policy is here to help you understand how we collect, use, and protect your personal information when you visit our website, sign up for our newsletters, make a purchase, or otherwise engage with us.

What Personal Information Do We Collect?

When you browse our website, shop with us, or sign up for our communications, we may collect the following types of personal information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely via third-party payment processors)

We collect this information to provide a better shopping experience and to keep you informed about your orders and updates.

When Do We Collect Your Information?

We collect your information when you:

  • Place an order

  • Subscribe to our newsletter

  • Contact us through our website

  • Enter information via forms on our site

  • Interact with our brand through SMS or social media

How Do We Use Your Information?

Your information helps us:

  • Personalize and improve your experience on our site

  • Process and deliver your orders

  • Respond to customer service requests

  • Send updates about your orders, promotions, or studio events

  • Follow up after communication (email, chat, phone)

  • Provide a safe and secure shopping environment

How Do We Protect Your Information?

  • Our website is monitored regularly for vulnerabilities and uses SSL (Secure Socket Layer) encryption.

  • Your information is stored on secure servers and is only accessible by trusted team members.

  • All transactions are securely processed through third-party payment gateways—we do not store your credit card information.

Do We Use Cookies?

Yes. We use cookies to:

  • Remember items in your cart

  • Understand and save user preferences

  • Track traffic and site activity to improve your experience

  • Support remarketing or advertising services through trusted third parties

You can control your cookie settings through your browser at any time. Disabling cookies may impact certain site features, but you will still be able to browse and shop.

Third-Party Disclosure

We do not sell or rent your personal information. We may share it with trusted third-party partners who help us operate our website, run promotions, or fulfill your orders, as long as they agree to keep it confidential. We may disclose information if required by law or to protect our rights and the safety of our customers.

California Online Privacy Protection Act (CalOPPA)

To comply with CalOPPA, we affirm that:

  • Users can visit our site anonymously

  • We link to this Privacy Policy on our homepage or the first significant page after entering

  • Users will be notified of policy updates on this page

  • Users can request changes to their personal information by contacting us

Do Not Track Signals

We respect Do Not Track signals and do not track or place cookies when your browser has DNT enabled.

Children’s Privacy (COPPA)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to or knowingly collect personal information from children under the age of 13.

Fair Information Practices & Data Breach Response

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur. In the unlikely event of a data breach, we will notify affected users via email within 7 business days. We uphold your right to seek recourse should your data be mishandled.

CAN-SPAM Compliance

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to send you occasional promotional information such as sales or events.

We collect your email to keep you updated on orders, promotions, and studio news. You can unsubscribe at any time by emailing us or clicking the unsubscribe link in our emails.

If at any time you would like to unsubscribe from receiving future emails, you can email us at yoli@sweetlilydiamondstudio.com and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy you may contact us using the information below.

Changes to This Policy

This policy may be updated occasionally. We encourage you to check this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or your data, feel free to reach out.

Sweet Lily Diamond Studio
📧 yoli@sweetlilydiamondstudio.com
📍 Studio location: 591 Camino De La Reina, Suite 505, San Diego, CA 92108